Customer Support
Customer Support Ticket:
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Visit Us:
Office & Store:
​Rua Av. Liberdade de Imprensa
(Culuhun 57)
Dili, Timor-Leste
Phone. (670) 331 3002 / ​331 1089

Showroom & Workshop:
Visimitra UPStore - Apple Specialist
Timor Plaza #206 & #227
Rua Presidente Nicolau Lobato
Dili, Timor-Leste
Phone. ​​​​​(670) 3311 535
Visimitra UPStore - Power Solution
Timor Plaza #277
Rua Presidente Nicolau Lobato
Dili, Timor-Leste
Phone. ​​​​​(670) 3310 073
Visimitra DELL Store - IT Complete Solution
Timor Plaza #293
Rua Presidente Nicolau Lobato
Dili, Timor-Leste
Phone. ​​​​​(670) 3310 278
sales at

Service & Repairs

Computer Repair and Technical Support for Apple, Linux, Windows Computers, and Printer

Computer Slow?
Your Network Down?
Computer Won't Boot up? 
Disturbing Virus Activity?
No matter what computer problem you may be experiencing, we guarantee professional, top-quality service at our place or yours! We repair most computer brands, including Apple, Lenovo, Dell, Apple, IBM, Acer, Hewlett Packard, Compaq, Sony, Gateway, Toshiba and even custom-built systems.
You can contact us at 732 5303 / 331 3002 to request an onsite service visit. In most cases, we can have a technician onsite within a day, sometimes even the same day! We cover the entire country with qualified computer and network technicians handling every kind of computer and technology support issue.
We can resolve hardware failures, wireless network setups, media center installations and onsite tutoring and consultation.
Your Personal Technology Consultant
Each call we do not only provides you a qualified technician but also includes our award winning  helpdesk team managing the process and ensuring your satisfaction. 
Our help desk team provides you with plain language no charge consultation helping you to understand the costs and the risks associated with every task and gives you the accountability you need to ensure you are satisfied before, during, and after the service visit.
Our goal is to leave you in better shape than before the issue arose. So, we will not only advise on the best way to resolve your issues, we will also help you to know how to prevent them from happening again.  
You can either call us at 732 5303 / 331 3002, or contact us via our online form, and you will receive a HelpDesk phone call within minutes during most times of the day. If you have a computer or network issue you’re frustrated with, just call us, WE CAN HELP!
Our Certified Technicians can help with any computer problem, including (but not limited to!) the following:
Apple Service & Repair
- iDevice (ipod, iphone, ipad synchronize music video application games)
- iPhone / ipod JB
- Hardware and software repairs and upgrades
- Data backup, recovery and migration services
- Network configuration and troubleshooting
Desktop Computer problem
- Virus & Spyware issues
- Computer running slow
- Lost data and crashed hard drives
- Email problems
- Internet connectivity problems
Laptop troubleshooting
- Virus & Spyware issues
- Computer running slow
- LCD repair and replacement
- Adapter and Battery changing or replacement
Printer troubleshooting
- Head and Roller spare part problem
- Toner or cartridge problem
- Refill Ink or Toner
Virus/Spyware Scan!
Virus and spyware removal is one of our most-requested services. Our technicians use "industrial-strength" kaspersky software to find and remove viruses, spyware, pop-ups and any other malware that might be affecting your computer's performance.
After your computer has been cleared of all infections, your technician will also do the following to make sure your computer's good health has been restored:
- Scan for viruses, pop-ups and spyware
- Remove viruses, pop-ups and spyware
How can we help? (Pricing)
On-site rates: $25.00 - $100.00 /hr (1 hour minimum)
or get quote just click our contact online form

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